Unnoticed Effects of Inspection Errors and a Quality Paradox

Unnoticed Effects of Inspection Errors and a Quality Paradox

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Article ID: iaor20164034
Volume: 32
Issue: 8
Start Page Number: 2995
End Page Number: 2997
Publication Date: Dec 2016
Journal: Quality and Reliability Engineering International
Authors:
Keywords: inspection
Abstract:

A central element of quality assurance is inspections. Inspections, however, are imperfect and prone to errors. Devastating effects of inspection error type I – rejection of conforming items, are considered in this note. When several inspections are performed along a serial process, the number of falsely rejected items is similar in magnitude to (or even larger than) the number of defective items. Moreover, to compensate for this loss, more units should enter the process and consequently, more units turn defective. The quality community seems to be unaware of these effects, certainly of the last one, despite their practical significance.

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