Application of decision support systems in scheduling/planning of manufacturing/service systems: a critical review

Application of decision support systems in scheduling/planning of manufacturing/service systems: a critical review

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Article ID: iaor20165021
Volume: 15
Issue: 34
Start Page Number: 248
End Page Number: 276
Publication Date: Dec 2016
Journal: International Journal of Management and Decision Making
Authors: , , ,
Keywords: history, manufacturing industries, planning
Abstract:

A review of decision support systems' (DSS) history, evolution, taxonomy, and application in the planning/scheduling of manufacturing/service systems is presented. Different research conducted is categorised based on the DSS type applied ‐ as well as the domain of the subject ‐ and their limitations are explored. The investigation in literature indicates that although a considerable theoretical and practical advancement has been achieved in DSSs, in most of the research the applicability of the DSSs proposed remains an open question. Additionally, the integration of DSSs ‐ which is an important issue in terms of proposing a comprehensive solution for manufacturing/service systems ‐ has not been addressed in most of the DSSs reviewed.

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