Electronic meeting systems as innovation: A study of the innovation process

Electronic Meeting Systems (EMS) are slowly moving out of university environments into work organizations. They constitute an innovative method of supporting group meetings. This paper reports on the innovation process in one organization that recently adopted and implemented an EMS. The paper traces the innovation pocess through four stages: conception of an idea; proposal; decision to adopt; and implementation. Important factors from the innovation literature are considered as an explanation of the innovation process involving EMS in this particular organization.