| Article ID: | iaor19931271 |
| Country: | Netherlands |
| Volume: | 22 |
| Issue: | 4 |
| Start Page Number: | 199 |
| End Page Number: | 206 |
| Publication Date: | Apr 1992 |
| Journal: | Information and Management |
| Authors: | Hsieh Ching-cha, Lu Ming-te, Pan Chien-chun |
| Keywords: | Taiwan |
Results of a survey of Decision Support Systems use and non-use in Taiwanese firms are presented. The current status of DSS in Taiwan is described in terms of the extent of applications, patterns and frequency of use, sources of software, user participation, development effort, and user satisfaction. Reasons for non-use are analyzed with respect to knowledge aobut DSS, attitude of the decision makers, task nature, organizational support, and availability of DSS technology. For firms using DSS, problems associated with its use are investigated. DSS implementation strategies are suggested.