User responsibility and exception handling in decision support systems

User responsibility and exception handling in decision support systems

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Article ID: iaor1993845
Country: Netherlands
Volume: 8
Issue: 6
Start Page Number: 537
End Page Number: 540
Publication Date: Nov 1992
Journal: Decision Support Systems
Authors:
Keywords: user responsibility
Abstract:

The role of user responsibility in decision support systems has been omitted in recent studies of some important issues. One such important issue is exception handling. In this short note, the role of user responsibility in exception handling is examined. The importance of user responsibility is emphasized, a possible approach is outlined which supports user responsibility in exception handling through the consideration of mental models.

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