A framework for mapping the RFID-enabled process redesign in a simulation model

Empowered by the possibility to automatically identify unique product instances, the Radio Frequency Identification (RFID) technology is expected to revolutionize the supply chain processes. However, in view of the numerous possible ways that RFID can be implemented within the supply chain, the issue of supporting the design choices based on a credible assessment between the current (as‐is) and the future (to‐be) processes has become a matter of considerable concern and debate for both practitioners and academics alike. To design RFID implementations in the supply chain using a robust dynamic analysis, we resort to discrete event simulation. As a result, this paper conceptualizes the ‘RFID‐enabled process redesign’ and proposes a framework regarding all possible types of RFID effects when integrating the technology within the supply chain processes. The research design was based on the empirical evidence through three case studies combined with the development of simulation models and on theoretical constructs regarding the information technology (IT)‐enabled process redesign.