Toward a better comprehension of Lean metrics for research and product development management

Toward a better comprehension of Lean metrics for research and product development management

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Article ID: iaor201522308
Volume: 44
Issue: 4
Start Page Number: 370
End Page Number: 383
Publication Date: Sep 2014
Journal: R&D Management
Authors: , , ,
Keywords: metrics, lean manufacturing, research and development, survey data
Abstract:

This paper presents a compilation and empirical survey‐based evaluation of the metrics most commonly used by program managers during product development management. This work is part of a bigger project of Massachusetts Institute of Technology (MIT), Project Management Institute (PMI) and International Council on Systems Engineering (INCOSE). Three methodological procedures were applied: systematic literature review, focus‐group discussions, and survey. The survey results indicate the metrics considered to be the most and least useful for managing lean engineering programs, and reveals a shift of interest towards qualitative metrics, especially the ones that address the achievement of stakeholder values, and the absence of useful metrics regarding the lean principles People and Pull.

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