Article ID: | iaor201525035 |
Volume: | 5 |
Issue: | 2 |
Start Page Number: | 267 |
End Page Number: | 287 |
Publication Date: | Jul 2007 |
Journal: | Decision Sciences Journal of Innovative Education |
Authors: | Goldstein Susan Meyer, Bouzdine-Chameeva Tatiana, Hill Arthur V, Hays Julie M, Scavarda Annibal Jos |
Keywords: | operations management, causal mapping |
Although the field of operations management has come a long way since its beginnings in scientific management, the field still appears somewhat amorphous and unstructured to many. Introductory operations management textbooks usually include a number of largely disjointed topics, which leave many students (and their instructors) without a coherent framework for understanding the field. As a result, the importance and sequencing of topics varies widely between courses and instructors, even within the same university. This article applies the newly developed Collective Causal Mapping Methodology to create a causal map for the entire field of operations management. The causal map is built on expert opinions collected from over 250 academics and practitioners representing many areas of expertise, schools, organizations, and countries. This collective causal map is then used to create a new framework for understanding and teaching operations management. This framework can aid instructors in determining which topics should be taught in an operations management course, how these topics might be grouped and sequenced, and the important interrelationships among the topics that should be stressed to students.