Factors for implementing end-of-life computer recycling operations in reverse supply chains

E‐waste (discarded computers and electronic goods) has become a major environmental issue. It can be minimized by increasing recovery from the waste stream through reverse supply chains. This paper proposes a framework for end‐of‐life (EOL) computer recycling operations. It identifies critical factors for implementing EOL computer recycling operations and investigates the causal relationship among the factors influencing computer recycling operations in reverse supply chains using the cognition mapping process DEMATEL. Results indicate availability of resource, coordination and integration of recycling tasks and the volume and quality of recyclable materials, are critical for computer recycling operations. Factors such as government legislation, incentive and customer demand are found to be the major drivers.