Customer waiting times in an (R,S) inventory system with compound Poisson demand

Customer waiting times in an (R,S) inventory system with compound Poisson demand

0.00 Avg rating0 Votes
Article ID: iaor1993450
Country: Germany
Volume: 36
Start Page Number: 315
End Page Number: 332
Publication Date: Oct 1992
Journal: Mathematical Methods of Operations Research (Heidelberg)
Authors: ,
Keywords: queues: theory
Abstract:

Besides service level and mean physical stock, customer waiting time is an important performance characteristic for an inventory system. In this paper the authors discuss the calculation of this waiting time in case a periodic review control policy with order-up-to-level S is used and customers arrive according to a Poisson process. For the case of Gamma distributed demand per customer, they obtain (approximate) expressions for the waiting time characteristics. The approach clearly differs from the traditional approaches. It can also be used to obtain other performance characteristics such as the mean physical stock and the service level.

Reviews

Required fields are marked *. Your email address will not be published.