Exploring security effects on transport performance

The purpose of this investigation is to learn the effects of security on transport performance. The methodology is based on the analysis of multiple case studies, where data is collected by means of observations, focus groups, unstructured and semi‐structured interviews. The findings from the empirical data seem to show that security measures may cause lower operational performance. Therefore, this paper discusses the importance of developing security capabilities to be integrated in existing logistics information systems. Only in this way will transport companies develop the capability to fully realise wins in terms of both security and efficiency.