Multi‐criteria methodology based on majority principle for collective identification of a firm's valuable knowledge

The necessity to formalize knowledge produced and used in firms has increased rapidly in recent years. Firms become aware of the importance of the intangible capital owned by their employees which corresponds to their experience and accumulated knowledge about the firm's activities. Maintaining this capital is a powerful means to improve the level of performance of the firm. In this paper, we present a methodology for inducing a set of collective decision rules representing a generalized description of the preferential information of a group of decision makers involved in a multi‐criteria classification problem to identify a company's crucial knowledge to be capitalized.