Performance assessment of bus transport reform in Seoul

Seoul city authority implemented an innovative bus transport reform (BTR) in July 2004. This paper evaluates the performance of that reform. To this end, the paper includes a discussion of the features of the reform, an explanation of the fields and the contents of the reform, and an assessment of the performance of the reform formulated by comparing pertinent circumstances in place before and after its inception. The performance of eight fields: bus routes, bus fares, bus management, bus operation, a new smart card, a median bus lane system, vehicles and stops, and the promotion of the BTR, are measured, as are the performances of four groups influenced by the BTR. Those groups are bus passengers, bus operators, transport regulators, and members of the wider civil community. The results indicate a readily apparent decrease in traffic density in Seoul after the introduction of the reform, and it would appear that the increase in the number of public transport users bears an inverse relationship with the decrease in the transport share of private cars.