An incident information management framework based on data integration, data mining, and multi‐criteria decision making

An effective incident information management system needs to deal with several challenges. It must support heterogeneous distributed incident data, allow decision makers (DMs) to detect anomalies and extract useful knowledge, assist DMs in evaluating the risks and selecting an appropriate alternative during an incident, and provide differentiated services to satisfy the requirements of different incident management phases. To address these challenges, this paper proposes an incident information management framework that consists of three major components. The first component is a high‐level data integration module in which heterogeneous data sources are integrated and presented in a uniform format. The second component is a data mining module that uses data mining methods to identify useful patterns and presents a process to provide differentiated services for pre‐incident and post‐incident information management. The third component is a multi‐criteria decision‐making (MCDM) module that utilizes MCDM methods to assess the current situation, find the satisfactory solutions, and take appropriate responses in a timely manner. To validate the proposed framework, this paper conducts a case study on agrometeorological disasters that occurred in China between 1997 and 2001. The case study demonstrates that the combination of data mining and MCDM methods can provide objective and comprehensive assessments of incident risks.