Object technology software selection: a case study

The goal of this paper is to present a case study focusing on object technology assessment in a computer service industry. We develop decision models to give proper recommendations for object‐oriented software projects. The assessment uses a quantitative approach, in which a mixed‐integer linear programming model and a multi‐objective model were formulated and applied. By reducing the element of subjectivity, these formal models led to consistent tool selection. By separating the data and models, the models can be reused in subsequent software development projects. Finally, by allowing users to specify their objectives and requirements and by providing a sensitivity analysis of the results, this approach also increases customer orientation.