| Article ID: | iaor1992871 |
| Country: | United States |
| Volume: | 32 |
| Start Page Number: | 5 |
| End Page Number: | 11 |
| Publication Date: | Nov 1991 |
| Journal: | Production and Inventory Management Journal |
| Authors: | Fawcett Stanley E., Wisner Joel D. |
| Keywords: | manufacturing industries, production |
The globalization of economic activity has caused the role and scope of performance criteria to change. This article discusses the role of traditional performance criteria and the development of an effective performance measurement system consistent with today’s competitive environment. A review of the relevant literature on performance measurement systems and the characteristics of world-class manufacturers are also presented.