Article ID: | iaor20106837 |
Volume: | 66 |
Issue: | 2 |
Start Page Number: | 131 |
End Page Number: | 154 |
Publication Date: | Oct 2010 |
Journal: | Queueing Systems |
Authors: | Hasenbein John J, Adusumilli Kranthi Mitra |
This paper investigates a queueing system in which the controller can perform admission and service rate control. In particular, we examine a single-server queueing system with Poisson arrivals and exponentially distributed services with adjustable rates. At each decision epoch the controller may adjust the service rate. Also, the controller can reject incoming customers as they arrive. The objective is to minimize long-run average costs which include: a holding cost, which is a non-decreasing function of the number of jobs in the system; a service rate cost