Management systems for innovation and productivity

Innovation and producitivity should be balanced differently in multi-business firms depending on their context. The management system appropriate to each context differs in its degree of centralisation in the strategy making process and the degree of standardisation in the strategy implementation process. This study shows that despite the concurrence of senior managers with the need for such tailormaking, the management systems in use are typically not tailored to their context. Implications of such misfitted systems for innovation and productivity are discussed.