The impact of contingency factors on validation of problem structuring methods

The impact of contingency factors on validation of problem structuring methods

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Article ID: iaor20105727
Volume: 61
Issue: 9
Start Page Number: 1420
End Page Number: 1431
Publication Date: Sep 2010
Journal: Journal of the Operational Research Society
Authors: ,
Keywords: artificial intelligence: decision support
Abstract:

Although much has been written about validating Decision support systems and other ‘hard’ OR models, less has been written about validating ‘soft’ OR models. This article seeks to determine which contingency factors known to influence DSS validation are also important factors influencing problem structuring methods (PSM) validation. In addition, after consultation with PSM experts other contingency factors influencing PSM validation are proposed. Evidence from these PSM experts concerning the levels of influence of these factors is used to support proposals for a contingency approach to PSM validation.

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