| Article ID: | iaor1988161 |
| Country: | United States |
| Volume: | 34 |
| Issue: | 4 |
| Start Page Number: | 405 |
| End Page Number: | 423 |
| Publication Date: | Dec 1988 |
| Journal: | Technological Forecasting & Social Change |
| Authors: | Quinn James Brian, Doorley Thomas L. |
The paper addresses the central policy initiatives needed to support the effective use of technology in services industries. The focus is on (1) macroeconomic and tax policies; (2) policies for investment (public, private, or mixed investment) in services infrastructures; (3) changes in the form of economic regulation; (4) human resource development policies; and (5) recognition of the interdependence of services and manufacturing in trade negotiations. The paper integrates issues of productivity, investment, regulation, and trade in services to argue for more balanced attention to the role and importance of services industries in policy agendas.