Article ID: | iaor20104825 |
Volume: | 19 |
Issue: | 3 |
Start Page Number: | 320 |
End Page Number: | 343 |
Publication Date: | Jun 2010 |
Journal: | European Journal of Information Systems |
Authors: | Hulstijn Joris, Tan Yao-Hua, Kartseva Vera, Gordijn Jaap |
Keywords: | control |
To keep a network of enterprises sustainable, inter-organizational control measures are needed to detect or prevent opportunistic behaviour of network participants. We present a requirements engineering method for understanding control problems and designing solutions, based on an economic value perspective. The methodology employs a library of so-called control patterns, inspired by design patterns in software engineering. A control pattern is a generic solution for a common control problem. The usefulness and adequacy of the control patterns is demonstrated by a case study of the governance and control mechanisms of the Dutch public health insurance network for exceptional medical expenses (AWBZ).