| Article ID: | iaor20102855 |
| Volume: | 36 |
| Issue: | 4 |
| Start Page Number: | 500 |
| End Page Number: | 505 |
| Publication Date: | Jul 2008 |
| Journal: | Operations Research Letters |
| Authors: | van der Mei R D, Winands E M M |
| Keywords: | polling systems |
We consider gated polling systems with general service and switch-over times and with renewal arrival processes. We derive closed-form expressions for the expected delay in heavy-traffic (HT). So far, proofs of HT limits have only been obtained for Poisson-type arrival processes, whereas for renewal arrivals limits are based on conjectures.