| Article ID: | iaor20102796 |
| Volume: | 36 |
| Issue: | 1 |
| Start Page Number: | 127 |
| End Page Number: | 132 |
| Publication Date: | Jan 2008 |
| Journal: | Operations Research Letters |
| Authors: | Kim Bara, Kim Jeongsim, Lee Jisu |
We consider a finite Quasi-Birth-Death (QBD) process with