Waiting time approximation in single-class queueing systems with multiple types of interruptions: modeling congestion at waterways entrances

Waiting time approximation in single-class queueing systems with multiple types of interruptions: modeling congestion at waterways entrances

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Article ID: iaor200973441
Volume: 172
Issue: 1
Start Page Number: 291
End Page Number: 313
Publication Date: Nov 2009
Journal: Annals of Operations Research
Authors: ,
Keywords: queues: applications
Abstract:

We consider a single-server queue subject to multiple types of operation-independent interruptions motivated by operations and vessel queueing at entrances of waterways. A case in point is the Strait of Istanbul. We are using waiting-time arguments and service completion time analysis to obtain the expected waiting time of a customer (vessel) in the aforementioned queue with single-class of customers and k non-simultaneous and possibly simultaneous service interruptions. In the analysis, we have used arguments and assumptions from the Strait of Istanbul that are also valid for narrow waterways at large.

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