Article ID: | iaor200952632 |
Country: | United States |
Volume: | 20 |
Issue: | 4 |
Start Page Number: | 510 |
End Page Number: | 515 |
Publication Date: | Sep 2008 |
Journal: | INFORMS Journal On Computing |
Authors: | Griffiths J D, Leonenko G M, Williams J E |
Keywords: | M/EK/1 queues |
This paper considers the Erlang queueing system M/Ek/1, where customers arrive at random at mean rate λ and the service times have an Erlang distribution with parameter