Article ID: | iaor200949064 |
Country: | Canada |
Volume: | 3 |
Issue: | 2 |
Start Page Number: | 61 |
End Page Number: | 70 |
Publication Date: | Jul 2008 |
Journal: | Algorithmic Operations Research |
Authors: | Azcarate Cristina, Mallor Fermin, Gafaro Aurora |
Keywords: | programming: multiple criteria, heuristics |
This paper describes a methodology which combines elements of statistics, probability, mathematical programming, simulation, multiobjective optimization and metaheuristics, to analyze management problems in a health care context. We apply this approach to a staffing problem in a primary care center, taking into account both cost and service quality criteria. We illustrate our approach with a case study.