A note on interpersonal and communication skills for IS professionals: evidence of positive influence

A note on interpersonal and communication skills for IS professionals: evidence of positive influence

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Article ID: iaor20096
Country: United States
Volume: 34
Issue: 4
Start Page Number: 799
End Page Number: 812
Publication Date: Oct 2004
Journal: Decision Sciences
Authors: , , ,
Keywords: decision theory
Abstract:

A recent article by Byrd and Turner reported that interpersonal skills on the part of information systems personnel had a negative influence on the success of systems as measured by competitive advantage. Several reasons were forwarded to account for this unexpected result, including lack of richness in the measure of these skills, the use of strategic success measures, the true complexity of interpersonal relations within an organization, and the sample of CIOs who may have a bias in favor of technical skills.

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