Prediction of mobile phone menu selection with Markov chains

Prediction of mobile phone menu selection with Markov chains

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Article ID: iaor20084217
Country: South Korea
Volume: 33
Issue: 4
Start Page Number: 401
End Page Number: 409
Publication Date: Dec 2007
Journal: Journal of the Korean Institute of Industrial Engineers
Authors: ,
Keywords: demand, markov processes
Abstract:

Markov Chains has proven to be effective in predicting human behaviors in the areas of web site assess, multimedia educational system, and driving environment. In order to extend an application area of predicting human behaviors using Markov Chains, this study was conducted to investigate whether Markov Chains could be used to predict human behavior in selecting mobile phone menu item. Compared to the aforementioned application areas, this study has different aspects in using Markov Chains: m-order 1-step Markov Model and the concept of Power Law of Learning. The results showed that human behaviors in predicting mobile phone menu selection were well fitted into with m-order 1-step Markov Model and Power Law of Learning in allocating history path vector weights. In other words, prediction of mobile phone menu selection with Markov Chains was capable of user's actual menu selection.

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