Article ID: | iaor20084178 |
Country: | Netherlands |
Volume: | 172 |
Issue: | 1 |
Start Page Number: | 163 |
End Page Number: | 178 |
Publication Date: | Jul 2006 |
Journal: | European Journal of Operational Research |
Authors: | Pidd Michael, Melo Nuno |
Keywords: | Business process modelling |
Though much of the hype about business process change and re-engineering has, thankfully, died away it remains true that many organizations wish to improve their business processes. To meet this need, Business Process Simulation has been promoted, often by consultants and software companies, the latter with their proprietary software. Most of the software tools are very easy-to-use, but lack flexibility beyond pre-defined constructs. BP