An empirical study of the impact of just-in-time task scope versus just-in-time workflow integration on organizational design

The research tests a theory of JIT as a technology having task scope versus workflow integration dimensions. The results show that JIT task scope predicts JIT workflow integration, and that only the former is associated with organizational designs that are more specialized, decentralized, integrated, and reliant on formal performance measurement control. The findings imply that organizational structure does not necessarily follow from workflow structure. Rather, both organizational structure and workflow structure follow from the knowledge capital that JIT task scope represents.