| Article ID: | iaor20083455 |
| Country: | Netherlands |
| Volume: | 35 |
| Issue: | 5 |
| Start Page Number: | 591 |
| End Page Number: | 594 |
| Publication Date: | Sep 2007 |
| Journal: | Operations Research Letters |
| Authors: | Haviv Moshe, Wal Jan van der |
This paper determines the mean waiting times for a single server multi-class queueing model with Poisson arrivals and relative priorities. If the server becomes idle, the probability that the next job is from class-