| Article ID: | iaor20083453 |
| Country: | Netherlands |
| Volume: | 35 |
| Issue: | 5 |
| Start Page Number: | 581 |
| End Page Number: | 583 |
| Publication Date: | Sep 2007 |
| Journal: | Operations Research Letters |
| Authors: | Yechiali Uri, Sigman Karl |
| Keywords: | M/G/1 queues |
Mandelbaum & Yechiali and Fakinos derived a simple formula for the (stationary) expected remaining service time in a M/G/1 queue, conditional on the number of customers in the system. We give a short new proof of the formula using Rate Conservation Law, and generalize to handle higher moments.