An integrated staff-sizing approach considering feasibility of scheduling decision

An integrated staff-sizing approach considering feasibility of scheduling decision

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Article ID: iaor20082967
Country: Germany
Volume: 155
Issue: 1
Start Page Number: 361
End Page Number: 390
Publication Date: Nov 2007
Journal: Annals of Operations Research
Authors: , ,
Keywords: programming: integer
Abstract:

This paper presents an integrated staff-sizing system for analyzing and determining workforce management policies with consideration of staff flexibility in service organizations, which addresses and captures the integrated requirements between long-term manpower planning and short-term staff scheduling in the service sector. Multiple Objective Linear Programming (MOLP) is applied to optimize several diversified goals. Solution methods to the MOLP models for the staff planning and staff scheduling are developed respectively, then a solution approach is proposed to iteratively revise the unacceptable staff-sizing plan or scheduling plan. Finally, an example of nurse sizing is analyzed and computational studies are carried out to investigate managerial insights.

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