Article ID: | iaor20081858 |
Country: | Netherlands |
Volume: | 42 |
Issue: | 4 |
Start Page Number: | 2219 |
End Page Number: | 2235 |
Publication Date: | Jan 2007 |
Journal: | Decision Support Systems |
Authors: | Yen Benjamin P.-C. |
Web sites have been deployed to create and sustain business competitiveness in a trend of emerging Web technologies and growing e-commerce. One critical success factor of e-commerce is the ability to allow information to be retrieved from a Web site in an efficient and effective manner. Such ability, being determined by both the Web site structure and the Web page organization, can be measured in terms of accessibility and popularity of Web pages. The relationship between accessibility and popularity of web pages is dynamic in nature and can be analyzed to enhance a Web design. Having observed the lack of means to measure information retrieval of a Web site, this paper purports to introduce a guideline to evaluate Web page accessibility based on several structural-based accessibility models where an innovative accessibility–popularity (