A branch-and-cut algorithm for the dial-a-ride problem

In the dial-a-ride problem, users formulate requests for transportation from a specific origin to a specific destination. Transportation is carried out by vehicles providing a shared service. The problem consists of designing a set of minimum-cost vehicle routes satisfying capacity, duration, time window, pairing, precedence, and ride-time constraints. This paper introduces a mixed-integer programming formulation of the problem and a branch-and-cut algorithm. The algorithm uses new valid inequalities for the dial-a-ride problem as well as known valid inequalities for the traveling salesman, the vehicle routing, and the pick-up and delivery problems. Computational experiments performed on randomly generated instances show that the proposed approach can be used to solve small to medium-size instances.