Using computer simulation for surgical care process reengineering in hospitals

Using computer simulation for surgical care process reengineering in hospitals

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Article ID: iaor20073345
Country: Canada
Volume: 43
Issue: 4
Start Page Number: 303
End Page Number: 320
Publication Date: Nov 2005
Journal: INFOR
Authors: ,
Abstract:

As healthcare costs increase, hospitals look for ways to contain costs and to achieve high efficiency at their operating facilities without sacrificing healthcare quality. Just as many businesses successfully reduce costs and gain competitive advantage by reengineering their business processes, hospitals reengineer the way certain health care processes are carried out to achieve cost containment and efficiency. This paper describes a case study undertaken at the National Hospital of Singapore. Using computer simulation, the study assessed the efficiency of the surgical care process and recommended ways to improve the efficiency of this process by varying available locations and resources involved in the process. The results will prove helpful to those who are considering reengineering and improving surgical care or other similar processes in hospitals.

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