Evaluating food retailing efficiency: the role of information technology

Evaluating food retailing efficiency: the role of information technology

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Article ID: iaor20072924
Country: Netherlands
Volume: 27
Issue: 2
Start Page Number: 101
End Page Number: 113
Publication Date: Apr 2007
Journal: Journal of Productivity Analysis
Authors: ,
Keywords: statistics: data envelopment analysis, supply & supply chains
Abstract:

Information and internet-based technologies have fostered new supply chain initiatives in food retailing but little research has evaluated performance and efficiency impacts. A distance function based on three key performance measures for food retailers is used to evaluate store performance and efficiency. The effects of store format, membership in a chain, unionization, and the adoption of a variety of information technologies are considered. Supply chain technologies are grouped into three general categories including data sharing technologies, decision sharing technologies, and technologies that support product assortment, pricing, and merchandising decisions.

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