A fuzzy dispatching strategy for due-date scheduling of flexible manufacturing systems with information delays

Conventional dispatching strategies for flexible manufacturing systems (FMSs) with routing flexibility have typically employed simple heuristics such as work-in-next-queue (WINQ) and number-in-next-queue (NINQ). The effectiveness of these heuristics, however, deteriorates in FMSs whose operational environment must cope with information delays that are non-negligible in comparison to part processing times. Such delays could arise from planned activities, e.g., acquisition, selection, processing, and transfer of plant-wide system status information as well as from unplanned events such as ERP/IT system malfunctions, mismatch of software interfaces, and erroneous inventory master files, for example. Uncertainties from information delays make a strong case for the introduction of fuzzy controllers for making scheduling decisions. This paper introduces a novel fuzzy logic-based dispatching strategy to cope with a specific manifestation of information delays, called status review delay within FMSs. Status review information delays impact system performance adversely because of the obsolescent nature of the information used in the determination of dispatch decisions. A fuzzy dispatching strategy (FDS), designed specifically for deployment within FMSs where information delays are manifest, provides an appropriate alternative to conventional dispatching strategies such as WINQ and NINQ. In the design of an FDS, relevant system-based parameters are fuzzified and an appropriate rule base is designed. Simulation experiments demonstrate the superiority of an FDS over the conventional WINQ dispatching strategy using the mean tardiness, percent tardy, and mean flowtime performance measures.