| Article ID: | iaor2007288 |
| Country: | Netherlands |
| Volume: | 170 |
| Issue: | 3 |
| Start Page Number: | 1001 |
| End Page Number: | 1016 |
| Publication Date: | May 2006 |
| Journal: | European Journal of Operational Research |
| Authors: | Ghanmi Ahmed |
| Keywords: | queues: theory |
This paper addresses workflow issues of a Geomatics division in the Canadian Forces. This division is dedicated to the production of Geomatics Information under the US National Geospatial-Intelligence Agency's Foundation Based Operations concept. This paper outlines a methodology for modeling and analyzing the workflow of the Canadian Forces Geomatics division. A discrete event simulation model is developed and applied to measure the performance of the workflow system for developing Geomatics products. A hybrid queueing network/optimization model is also developed to support the simulation model. The objective of the queueing network/optimization formulation is to provide the optimal configuration of the Geomatics division. The paper successfully addresses a complex workflow problem in the context of real world system and provides insights into the performance of the Canadian Forces Geomatics processing.