On the probability of abandonment in queues with limited sojourn and waiting times

0.00 Avg rating—0 Votes

Article ID:	iaor20062944
Country:	Netherlands
Volume:	34
Issue:	3
Start Page Number:	333
End Page Number:	338
Publication Date:	May 2006
Journal:	Operations Research Letters
Authors:	Blondia C., Velthoven J. van, Houdt B. van
Keywords:	Geo/G/1 queues

Abstract:

Consider the Geo/Geo/1 queue with impatient customers and let X reflect the patience distribution. We show that systems with a smaller patience distribution X in the convex-ordering sense give rise to fewer abandonments (due to impatience), irrespective of whether customers become patient when entering the service facility.

Reviews

Required fields are marked *. Your email address will not be published.