| Article ID: | iaor20062332 |
| Country: | Netherlands |
| Volume: | 34 |
| Issue: | 2 |
| Start Page Number: | 191 |
| End Page Number: | 198 |
| Publication Date: | Mar 2006 |
| Journal: | Operations Research Letters |
| Authors: | Hassin Refael, Haviv Moshe |
We consider a memoryless single server queue with two classes of customers, each having its fixed entry fee. We show that profit and social welfare may benefit from a service discipline based on relative priorities.