A study of personal computer utilization by managers

Personal computer (PC) utilization has become an important concern due to the PC’s widespread and rapid implementation in the work place. A field study evaluated the responses of 105 managers who were PC users. The research model viewed PC utilization as a function of organizational, personal, computer system, and process attributes. Analysis was performed using Pearson correlations and one-way analysis of variance. The two items with the strongest and most consistent correlation with reported computer use time were user satisfaction with (1) the computer system’s contribution to job performance and (2) their level of competence with the system. These findings suggest that PC utilization can be interpreted as a function of its perceived costs and benefits.