| Article ID: | iaor19911440 |
| Country: | Netherlands |
| Volume: | 18 |
| Issue: | 4 |
| Start Page Number: | 203 |
| End Page Number: | 208 |
| Publication Date: | Apr 1990 |
| Journal: | Information and Management |
| Authors: | Wan Tan Boon, Wah Lo Tak |
By viewing an office automation system as an information system, user information satisfaction can be applied to measure its success. The Bailey and Pearson instrument was modified for an OA system. The validity of the modified instrument was tested and refined using responses from its users in an academic institution in Singapore. The data were further factor analysed and the result compared with two previous studies.