Using multimedia to facilitate software instruction in an introductory modeling course

Multimedia tutorials were developed to introduce basic software functions to students in an introductory operations research modeling course. The purpose of these tutorials was to reduce the amount of class time spent addressing deficiencies in software mastery and allow for more class time to focus on modeling concepts. The motivation for developing these tools and details on the design of the tutorials are outlined. We conducted a quasi-experimental pre-test/post-test assessment of the value of the tutorials. The results of the formal assessment as well as student reactions and anecdotal evidence of their usefulness are discussed. We conclude with an evaluation of lessons learned in the process and encourage other educators to consider a similar approach.