Developing e-Negotiation support with a meta-modeling approach in a Web services environment

Developing e-Negotiation support with a meta-modeling approach in a Web services environment

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Article ID: iaor20061095
Country: Netherlands
Volume: 40
Issue: 1
Start Page Number: 51
End Page Number: 69
Publication Date: Jul 2005
Journal: Decision Support Systems
Authors: , , , ,
Keywords: Web services
Abstract:

Motivated by frequently repeated activities of negotiating similar sales contracts and inadequate studies of business-to-business (B2B) negotiation processes, we formulate a meta-model of e-Negotiation based on a practical meta-model for e-Contract template and template variables to allow flexible support for a variety of negotiation processes. Based on our meta-models, we develop an effective implementation framework with contemporary Web services technology. We illustrate our methodology with three kinds of sales e-Negotiation processes, namely, bargaining, auction, and request for proposals (RFPs). As a result, B2B, business-to-customer (B2C), or even customer-to-customer (C2C) negotiation can be systematically supported in a unified pragmatic framework for both human and programmatic access.

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