Article ID: | iaor2006919 |
Country: | Netherlands |
Volume: | 41 |
Issue: | 1 |
Start Page Number: | 176 |
End Page Number: | 188 |
Publication Date: | Nov 2005 |
Journal: | Decision Support Systems |
Authors: | Santhanam Radhika, Batra Dinesh, Antony Solomon |
Keywords: | knowledge management |
Based on a study of the data modeling process of novice designers, and the errors they commit, a knowledge-based system (KBS) was designed and developed. It was found that the performance of novice designers was significantly better when they utilized the KBS instead of a system with no knowledge base. Two versions of the KBS – one with a guidance interface that advised the designer on appropriate design choices and another with a restrictive interface that restricted the design choices available to the designer – were developed. The restrictive interface was rated as being significantly easier to use than the guidance interface.