| Article ID: | iaor20061034 |
| Country: | Cuba |
| Volume: | 26 |
| Issue: | 1 |
| Start Page Number: | 10 |
| End Page Number: | 18 |
| Publication Date: | Jan 2005 |
| Journal: | Revista de Investigacin Operacional |
| Authors: | Atencia I., Bouza G., Rico R. |
| Keywords: | markov processes |
We consider a single-service queueing system with a waiting room of infinite capacity. Customers arrive according to a Poisson stream with rate