Two fluid approximations for multi-server queues with abandonments

Two fluid approximations for multi-server queues with abandonments

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Article ID: iaor20061030
Country: Netherlands
Volume: 33
Issue: 4
Start Page Number: 363
End Page Number: 372
Publication Date: Jul 2005
Journal: Operations Research Letters
Authors:
Keywords: M/M/c queues, M/G/c queues
Abstract:

Insight is provided into a previously developed M/M/s/r+M(n) approximation for the M/GI/s/r+GI queueing model by establishing fluid and diffusion limits for the approximating model. Fluid approximations for the two models are compared in the many-server efficiency-driven (overloaded) regime. The two fluid approximations do not coincide, but they are close.

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