| Article ID: | iaor2006267 |
| Country: | Netherlands |
| Volume: | 39 |
| Issue: | 4 |
| Start Page Number: | 583 |
| End Page Number: | 597 |
| Publication Date: | Jun 2005 |
| Journal: | Decision Support Systems |
| Authors: | Chen Hsinchun, Ong Thian-Huat, Sung Wai-ku, Zhu Bin |
| Keywords: | knowledge management |
Information technology has made possible the capture and accessing of a large number of data and knowledge bases, which in turn has brought about the problem of information overload. Text mining to turn textual information into knowledge has become a very active research area, but much of the research remains restricted to the English language. Due to the differences in linguistic characteristics and methods of natural language processing, many existing text analysis approaches have yet to be shown to be useful for the Chinese language. This research focuses on the automatic generation of a hierarchical knowledge map NewsMap, based on online Chinese news, particularly the finance and health sections. Whether in print or online, news still represents one important knowledge source that people produce and consume on a daily basis. The hierarchical knowledge map can be used as a tool for browsing business intelligence and medical knowledge hidden in news articles. In order to assess the quality of the map, an empirical study was conducted which shows that the categories of the hierarchical knowledge map generated by NewsMap are better than those generated by regular news readers, both in terms of recall and precision, on the sub-level categories but not on the top-level categories. NewsMap employs an improved interface combining a 1D alphabetical hierarchical list and a 2D Self-Organizing Map (SOM) island display. Another empirical study compared the two visualization displays and found that users' performances can be improved by taking advantage of the visual cues of the 2D SOM display.