Article ID: | iaor20053243 |
Country: | Netherlands |
Volume: | 160 |
Issue: | 3 |
Start Page Number: | 710 |
End Page Number: | 725 |
Publication Date: | Feb 2005 |
Journal: | European Journal of Operational Research |
Authors: | Ukovich Walter, Pesenti Raffaele, Omero Marta, D'Ambrosio Lorenzo |
Keywords: | fuzzy sets, statistics: data envelopment analysis |
This paper deals with the problem of assessing the performance of a set of production units, simultaneously considering different kinds of information, yielded by a Data Envelopment Analysis, a qualitative data analysis and an expert assessment. The tool for integrating heterogeneous data is a model that applies fuzzy logic to decision support systems. The results obtained are a holistic performance assessment of each unit of the set and a ranking order of the units.